Medical Disclaimer

1. Not a Medical Emergency Service

Betta Health is NOT an emergency service. Our platform is designed for non-urgent, planned consultations and second opinions. If you or someone you know is experiencing a medical emergency, please contact your local emergency services (e.g. SAMU 15 in Cameroon, 112 in the EU) immediately. Do not use this platform in an emergency situation.

2. Second Opinions — Not Primary Diagnosis

• The specialist opinions delivered through Betta Health are second opinions based solely on the documents, images, and information you provide.
• A second opinion is not equivalent to a clinical examination or primary diagnosis.
• Specialist recommendations are advisory in nature and are intended to support informed decision-making — not to replace your primary treating physician.
• Diagnoses and treatment decisions must always be made by a qualified physician who has conducted a direct clinical assessment of the patient.

3. Accuracy of Submitted Information

The quality and accuracy of any specialist opinion is entirely dependent on the completeness and accuracy of the information submitted by the user. Incomplete, incorrect, or outdated clinical information may lead to incomplete or inaccurate recommendations. Betta Health and its specialist consultants accept no liability for opinions based on inaccurate or incomplete information provided by the user.

4. No Doctor-Patient Relationship

Use of this platform does not create a formal doctor-patient relationship between the user and any Betta Health specialist in the traditional legal sense. Our specialists provide structured written consultations in their capacity as independent medical advisors. Ongoing clinical care, monitoring, and treatment remain the responsibility of the patient's local healthcare team.

5. Drug Procurement

• Betta Health's Drug Procurement Support service facilitates the sourcing and coordination of oncology medications. It is not a pharmacy or dispensary service.
• A valid prescription from a licensed physician is required for all drug procurement requests.
• Betta Health does not guarantee the availability, pricing, or delivery timelines of any medication.
• Patients and physicians are responsible for verifying that sourced medications meet local regulatory requirements.

6. Individual Results May Vary

Medical outcomes depend on many individual factors including patient health status, local treatment options, adherence to recommendations, and other variables beyond our control. Betta Health makes no guarantee of any specific health outcome or result from using our services.

7. Professional Medical Advice

Nothing on this platform, in specialist reports, or in any communication from Betta Health constitutes comprehensive medical advice for your specific situation. Always consult a fully qualified physician licensed in your jurisdiction for diagnosis, treatment, and prescription decisions.

8. Specialist Credentials

All specialist consultants listed on the Betta Health platform hold valid medical qualifications and registrations in their respective countries of practice. Credentials are verified prior to onboarding. However, their opinion is provided as a specialist second opinion in their area of expertise and does not constitute a formal clinical consultation governed by a physician-patient duty of care in your jurisdiction.